Frequently Asked Questions

Everything you need to know about your RainSisters shopping experience.

What is the typical shipping time for my order?

Standard shipping usually takes 5-10 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor its progress.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items in their original packaging. Simply contact our support team to initiate a return or exchange process.

How can I track my package?

Once your order ships, a confirmation email will be sent containing a tracking link. You can also track your order directly through the 'Order History' section of your account.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Do you offer international shipping?

Yes, RainSisters ships to over 50 countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.

How do I ensure I choose the correct size?

Every product page includes a detailed size guide with specific measurements. We recommend comparing these measurements to a similar item you already own for the best fit.